| Q. |
When will I receive
my item(s)? |
| A. |
In most cases, your item will be dispatched
within 1 working after payment confirmed Delivery can
take up to 10 working days, although in most cases is
much quicker than this. For Customers buying with Full
payment, the goods are despatched on receipt of the
full payment. For Customers buying on Hire Purchase,
Goods are despatched once the documents are complete
and Deposit received. |
| |
|
| Q. |
Do you offer a drop-shipping service? |
| A. |
YES. We offer this service at no extra cost to anyone
who's interested - no TAX or ABN is required. To dropship
items to different customers and addresses, A special
instruction from customer will be required. |
| |
|
| Q. |
What are your shipping charges? |
| A. |
Shipping in normally FREE |
| |
|
| Q. |
Can I pay by money
order or bank cheque? |
| A. |
No, Only thru Paypal, Credit Card Visa Card, Mastercard
and Debit Card, Bank Deposit(in Australia) and Western
Union. |
| |
|
| Q. |
Payment Method for Deposit or 1 off
Full payment |
| A. |
Credit Cards Visa Card, Mastercard and Debit Card, Paypal,
Western Union, Bank Deposits( In Australia) |
| |
|
| Q. |
Installment Payment Method |
| A. |
Installment Payments in USA can be made by Credit Card
(recurring Payment) and in Australia it can be either
Credit card payment or weekly Direct Debit Payment.
Goods will be be despatched untill the required documents
are finalised. |
| |
|
| Q. |
Steps to Follow Towards Credit Approval |
| A. |
No credit check is done, approval is normally done
if you have the ability to Pay deposit and make weekly
or Monthly Payment. You MUST be the resident of USA,
Canada, New Zealand or Australia.
If you buying on hire purchase , ID is compulsory, Goods
will be sent to the address shown on the ID or any legal
documents. |
| |
|
| Q. |
Do your prices include GST / SALES
TAX ? |
| A. |
YES. All of our prices are inclusive of SALES TAX /
GST |
| |
|
| Q. |
I don't have a credit card, can I
still purchase from you? |
| A. |
YES. We offer PayPal or Western Union, which will allow
you to submit payment directly from your bank account.
You can read more about these payment methods below
"What is BPAY?" "What is PayPal?". Alternatively, Money
Order and Bank Cheque are also accepted. |
| |
|
| Q. |
Why don't you provide a contact phone
number? |
| A. |
Becuase of overwhelming demand in the products, we are
unable to provide phone support as we are an on online-based
Retail and Finance company and can assist you better
via email. You can contact us via email. If you can
kindly list any questions or concerns you may have and
include the order number, and your current email address,
this will ensure a quicker response. We do endeavour
to reply to messages we receive within 48 hours on weekdays,
in most cases |
| |
|
| Q. |
Returns Policy |
| A. |
It is M1 Corporation mission to provide its customers
with an easy, safe and enjoyable online shopping experience.
Unfortunately though, in some cases things don't go
to plan and the product you receive may be damaged in
shipping, have a manufacturing defect or not be what
you expected. In such cases we ask that you read the
returns policy related to that product so that we can
solve your query as soon as possible.All suppliers of
M1 Corporation are required to provide our customers
with fair and compliant returns policies that meet your
expectations. Please select the supplier you are intending
to or have purchased from below to read their returns
policy.Don't forget to use our dispute resolution /
warranty centre to raise your query. The defect or damaged
information on the product must send to the customer
services within 7 days of the receipt of the goods. |
| |
|
| Q. |
Warranty |
| A. |
All goods come with warranty, Normally between
3 months to 1 Year. You have to organise the send the
goods to our warehouse in USA and Australia. Goods sold thru auction only has 3 months Warranty. |